2018 Spring Release

WorkstationsPermanent link for this heading

On the workstations the Fabasoft Cloud Client has to be installed.

  • Fabasoft Cloud Client
    It is highly recommended to use the Fabasoft Cloud Client whenever it is possible. The client has to be installed by the users themselves. It is provided for download when opening the Fabasoft Private Cloud Web Client. If enterprise policies do not allow installing software, administrators can distribute the enterprise client. The functionality of the Fabasoft Cloud Client and Fabasoft Cloud Enterprise Client is the same.
    Note: Administrative rights are needed to activate the Windows Explorer visualization that is necessary for the synchronization functionality. If this functionality is not used, no administrative rights are needed.
  • Fabasoft Cloud Enterprise Client
    In the enterprise environment the installation of software is sometimes not possible (e.g. users are not allowed to execute MSI files or with the use of terminal servers). The enterprise client is installed for all users of a computer (so-called per-machine installation) and can be centrally distributed by administrators. For information about deploying MSI files refer to the documentation of your deployment tool.
    Deploy the CloudClientEnterprise.msi installation package per-machine:
    https://<host private cloud>/cloud/fscasp/content/lib/CloudClientEnterprise.msi
    Note: You have to ensure that no Fabasoft Cloud Client is installed on the workstations.

Note:

  • The installation of the Fabasoft Cloud Client and the Fabasoft Cloud Enterprise Client on the same computer is not supported.
  • The same client is used for the Fabasoft Cloud and for the Fabasoft Private Cloud. If both systems are used, the auto-update functionality of the client always installs the latest version.

General InformationPermanent link for this heading

If a workstation is not optimally configured, the Fabasoft Private Cloud Web Client shows the necessary configuration steps in the “Web Browser State”. The user has to carry out the described steps. To avoid manual steps for users the following preparation guide has to be checked.

Preparing Microsoft Internet ExplorerPermanent link for this heading

When installing the Fabasoft Cloud Client also a plug-in for Microsoft Internet Explorer is provided. When using the plug-in the web browser will automatically ask the user whether the plug-in should be allowed. The user has to choose “allow always” or “trust”.

To check or change the settings, navigate to the settings in the web browser (the paths may differ depending on the version of the web browser):

“Tools” > “Manage Add-ons” > “Toolbars and Extensions” > Show: “All add-ons”

For Microsoft Internet Explorer it is possible to deploy following registry keys on the workstations, to avoid that users have to make settings on their own. For information about deploying registry keys refer to the documentation of your deployment tool.

  • Disable the pop-up blocker for the defined domain name (“Tools” > “Pop-up Blocker” > “Pop-up Blocker Settings” > “Allowed Sites”). Some use cases (e.g. “Explore”) open a new window. To avoid warnings, pop-ups should be allowed.
    Key: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\New Windows\Allow\<web service domain name e.g. *.example.com>
    Type: REG_BINARY
    Value: 0
  • Add the defined domain name (HTTPS) to the trusted sites. This is necessary to enable features like opening and saving documents directly via the web browser.
    Key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\<domain name e.g. example.com>\<hostname e.g. privatecloud>\https
    Type: REG_DWORD
    Value: 2
  • Allow the execution of the Fabasoft Cloud Client that is used e.g. for opening and saving documents directly via the web browser.
    Key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{75D629C5-46D5-48ec-A645-C03FE21232FA}\iexplore\AllowedDomains\<domain name e.g. example.com>
    Type: NULL
    Value: ""

Preparing Mozilla FirefoxPermanent link for this heading

When installing the Fabasoft Cloud Client also a plug-in for Mozilla Firefox is provided. When using the plug-in the web browser will automatically ask the user whether the plug-in should be allowed. The user has to choose “Allow” and afterwards “Allow and Remember”.

To check or change the settings, navigate to the settings in the web browser (the paths may differ depending on the version of the web browser):

“Menu” > “Add-ons” > “Plugins”

Or for a single, already navigated web site:

“Tools” > “Page Info” > “Permissions”

It is also recommended to deactivate the pop-up blocker for the corresponding web site:

“Menu” > “Options” > “Content” > “Pop-ups” > “Exceptions”

Preparing Google ChromePermanent link for this heading

For Google Chrome beside the native client also a Chrome extension is needed. Users have to download and add the extension to Google Chrome. An internet connection is mandatory.

To install the Fabasoft Cloud web browser extension, perform the following steps:

  1. Search in the Google Chrome Web Store for the extension:
    https://chrome.google.com/webstore/search/fabasoft%20cloud
  2. Click “Add to Chrome”.
  3. Click “Add” to confirm adding the extension.

Note: If you want to use the extension in the Google Chrome incognito mode you have to select “Allow in incognito” for the extension.

To check or change the settings, navigate to the settings in the web browser (the paths may differ depending on the version of the web browser):

“Customize and control Google Chrome” > “More tools” > “Extensions”

It is recommended to deactivate the pop-up blocker for the corresponding web site:

“Customize and control Google Chrome” > “Settings” > “Show advanced settings” > “Content Settings” > “Pop-ups” > “Manage exceptions”

Preparing Apple SafariPermanent link for this heading

When installing the Fabasoft Cloud Client also a plug-in for Apple Safari is provided. When using the plug-in the web browser will automatically ask the user whether the plug-in should be allowed. The user has to choose “Trust”.

To check or change the settings, navigate to the settings in the web browser (the paths may differ depending on the version of the web browser):

“Preferences” > “Security” > “Internet plug-ins” > “Website Settings”

It is recommended to deactivate the pop-up blocker:

“Preferences” > “Security” > “Web content” > “Block pop-up windows”

Preparing WindowsPermanent link for this heading

For Microsoft Windows it is possible to deploy following registry keys. For information about deploying registry keys refer to the documentation of your deployment tool.

  • Increase the WebDAV file size limit to 2 GB to be able to work with large documents (https://support.microsoft.com/en-us/kb/900900).
    Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WebClient\Parameters\FileSizeLimitInBytes
    Type: REG_DWORD
    Value: 2147483648
  • Allow opening hyperlinks in Microsoft Office (http://support.microsoft.com/kb/218153).
    Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\9.0\Common\Internet\ForceShellExecute (32 bit operating system)
    or
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\9.0\Common\Internet\ForceShellExecute (64 bit operating system)
    Type: REG_DWORD
    Value: 1